Getting Started

Getting Started with Park: Full Video Training

Exploring the dashboard with Camp Counselor

Learn more about your dashboard, pursue business optimizations, and celebrate milestones with the in-app Camp Counselor.

How to use To-do’s to manage daily operations

Learn how to manage and message your guests with the to-do’s page

How to use Reports: reservations, payments, occupancy, rent roll, products, and line items

With the Reports tab, you’ll have everything you need to make data-driven decisions for your campground. Whether you’re checking occupancy trends, tracking monthly rental income, or reviewing add-on sales, these reporting tools give you full visibility and control.

Using the Long-terms tab to manage invoices and enter meter readings

Learn how to navigate the Long-terms tab, where you can enter meter readings, send invoices, and track the status for your long-term guests.

How to use Guests to manage your customers

Learn how to view and update guest information through the guests page.

How to use the Store to Process Standalone Transactions

Learn how to create products and process standalone transactions in the store page.

How to message your guests

Learn how to message your guests in Park—either individually or in bulk—and view message history.

How to add your booking link to your website

Learn how to link your booking page on your website, so guests can make reservations online.

How to add your booking link to your facebook page

Adding Content to your Booking Page

How to customize your online booker in Park, including how to add photos, site-specific notes, branding colors, logos, amenity icons, and guest-facing policies.

Importing reservations from your previous booking system

Importing reservations from your previous reservation system can make it easier to get up and running with Park. Learn how to find the data we need to run an import.