Park automatically requires every guest to agree to your Park rules during the checkout process. Even if e-signature is turned off, guests must check a box confirming that they have read and agree to your campground rules before completing their reservation.
This checkbox acts as an electronic agreement and creates a record that the guest accepted your rules. Guests will see this checkbox on the final checkout page when they are entering their card information.
If you would like guests to provide an actual electronic signature, you can turn on the Requires E-Signature setting. This adds a signature step to the guest’s reservation confirmation page and gives you tools in the admin dashboard to view or collect signatures.
How to Turn On E-Signatures for Park Rules
To require guests to electronically sign your campground rules:
- Go to the Settings tab in your admin dashboard.
- Select Policy and Rules from the left-side menu.
- Find the checkbox labeled Requires E-Signature.
- Check the box to turn e-signatures on.
Once this setting is turned on, guests will be prompted to read and electronically sign your Park rules from their reservation confirmation page.
What Guests See After E-Signature Is Turned On
When e-signature is enabled, guests can access the signature request from their reservation confirmation page.
They can get to this page from their reservation confirmation email.
On the reservation confirmation page, guests will see a To-Do section asking them to read and sign your rules.
To complete the e-signature, the guest will:
- Click Read and Sign.
- Review your Park rules in the e-signature window.
- Check the box confirming they agree.
- Draw or trace their signature in the gray signature box.
- Click Accept and Sign.
After the guest signs, the completed e-signature will be available to view in your admin dashboard within that specific reservation.
How to See Whether a Guest Has Accepted or Signed Rules
You can quickly check rule acceptance from your Reservations Calendar.
- Go to your Reservations Calendar.
- Hover over a reservation.
- Look for the rules icon.
The icon will show whether the guest has accepted or signed the rules.
A check mark means the guest has accepted or signed the rules.
A dash means the guest has not accepted or signed the rules yet.
Viewing a Guest’s E-Signature
You can quickly view the date the guest agreed to your rules by hovering over Rules icon in the top right corner of the reservation slide over.
To view a guest’s signed rules:
- Open the reservation from your admin dashboard.
- Click View E-Signature on the top next to the Summary heading.
A window will open showing the rules the guest agreed to and their signature.
What If a Guest Accepted the Rules Before E-Signature Was Turned On?
If a guest accepted your Park rules before you turned on e-signatures, you will still be able to see that they accepted the rules using the checkout checkbox.
This means they may show as having accepted the rules, even if they do not have a full drawn e-signature on file.
How to Collect an E-Signature in Person
If a guest has not signed the rules yet, you can collect an e-signature directly from the reservation slideover in your admin dashboard.
- Open the guest’s reservation.
- Click Take E-Signature button at the top right of the Summary heading.
- Allow the guest to view the screen.
- Have the guest read the rules, check the agreement box and sign in the grey signature box.
- Click Accept and Sign.
After the guest signs, you can click View E-Signature to see a copy of the rules they agreed to and their signature.
Summary
Every guest is required to agree to your Park rules during checkout. Turning on Requires E-Signature adds an extra step where guests can electronically sign the rules from their reservation confirmation page.
You can also view rule acceptance, check signature status, and collect an e-signature in person from the reservation in your admin dashboard.
Need More Help?
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