Reservations

How to Duplicate a Reservation

Learn how to use the duplicate reservation feature to quickly create new reservations for all reservation types

How to Edit a Reservation

Learn the basics of editing reservations

How to Extend a Long-Term Reservation

Learn how to use the Extend Reservation feature to quickly add additional months to a guest’s long-term stay.

Taking Partial Payments for Reservations

Learn how to collect only a partial payment for a manual reservation.

How to Navigate the Reservations Calendar

Creating a Reservation - Overview

Learn the fundamentals of creating reservations in your admin dashboard with a “single” reservation.

Creating a Reservation - Long Term

Learn how to create reservations for your seasonal and monthly guests using 4 different types of “Long Term” reservations.

Creating a Reservation - Group

Learn how to create reservations for groups, and accept payment together or separately.

Creating a Reservation - Blocked

Learn how to block off specific sites and dates using a “Blocked” reservation.

Updating the Total Owed and Total Paid for a Reservation

Learn how to update the total owed and paid for reservations in the newest version of Park.

Issuing a Refund

Learn how to issue refunds for online and offline payments.

Reservation quick actions and navigation

Learn how to use Reservation Quick actions to manage your park more efficiently

Online Reservations for your Campers

How to use Discounts

Discounts (such as for military, AAA, or members) can be a great way to show your appreciation and encourage repeat business. Learn about the different types of available discounts, how to use them in your admin dashboard, and how they appear for guests making reservations online.

Managing Security Deposits for your Long-term Guests

Learn how to collect a security deposit for your long-term guests, and how this liability is tracked in your reports.

How to Restore a Canceled or Removed Reservation

Learn how to find a canceled or removed reservation, view the reservation details, and restore the reservation back to your Reservations Calendar.