Reservations

How to Navigate the Reservations Calendar

Creating a Reservation - Overview

Learn the fundamentals of creating reservations in your admin dashboard with a “single” reservation.

Creating a Reservation - Long Term

Learn how to create reservations for your seasonal and monthly guests using 4 different types of “Long Term” reservations.

Creating a Reservation - Group

Learn how to create reservations for groups, and accept payment together or separately.

Creating a Reservation - Blocked

Learn how to block off specific sites and dates using a “Blocked” reservation.

Reservation quick actions and navigation

Learn how to use Reservation Quick actions to manage your park more efficiently

How to Edit a Reservation

Learn the basics of editing reservations

Updating the Total Owed and Total Paid for a Reservation

Learn how to update the total owed and paid for reservations in the newest version of Park.

Discounts (such as for military, AAA, or members) can be a great way to show your appreciation and encourage repeat business. Learn about the different types of available discounts, how to use them in your admin dashboard, and how they appear for guests making reservations online.

How to Extend a Long-Term Reservation

Learn how to use the Extend Reservation feature to quickly add additional months to a guest’s long-term stay.

Managing Security Deposits for your Long-term Guests

Learn how to collect a security deposit for your long-term guests, and how this liability is tracked in your reports.

Creating a final invoice and checking out a long-term guest

Learn how to conclude a long-term stay, including how to generate a final invoice.

How to Duplicate a Reservation

Learn how to use the duplicate reservation feature to quickly create new reservations for all reservation types

How to Restore a Canceled or Removed Reservation

Learn how to find a canceled or removed reservation, view the reservation details, and restore the reservation back to your Reservations Calendar.

Taking Partial Payments for Reservations

Learn how to collect only a partial payment for a manual reservation.

How to mark an offline payments type

You can mark an offline payment as a specific type like cash or check. This is tracked in the reservation history and reports

Issuing a Refund

Learn how to issue refunds for online and offline payments.

How to add an additional guest to a reservation

You can add multiple guest to a reservation by using the “Add Guest” feature.